Cryptocurrency exchange Binance has issued a scam alert as a new vocal phishing trend emerges. Scammers are now leveraging SMS messages to trick users into calling fake support phone numbers, marking a shift away from traditional phishing links.
These fraudulent messages often mimic urgent security alerts, using deceptive language like “Not you?” to create panic and prompt immediate action. Once a call is made, scammers impersonate Binance support agents to extract sensitive information such as login credentials or financial details.
In response, Binance has expanded its Anti-Phishing Code feature—originally limited to email—to include SMS messages. This user-customized code helps recipients confirm whether a message genuinely comes from Binance, and it’s now available across all licensed jurisdictions.
Jimmy Su, Binance’s Chief Security Officer, confirmed to BeInCrypto that these SMS-based phishing scams are on the rise. “Scammers are impersonating Binance and trusted sources. These messages appear legitimate, making it easier to deceive users into revealing private information or transferring funds,” he explained.
Interestingly, reports show that both Binance users and non-users have been targeted, suggesting attackers may be sourcing phone numbers from external databases not directly tied to the platform.
To combat the threat, Binance urges users to:
- Never call phone numbers listed in unsolicited texts
- Verify the Anti-Phishing Code in official messages
- Enable multi-factor authentication (MFA)
- Report suspicious communications directly via the Binance app or website
This new wave of phishing scams shows how social engineering tactics continue to evolve. By shifting to voice-based deception, attackers are making it harder to detect fraudulent activity—putting even more emphasis on user vigilance and robust security practices.
